Support

Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. Email us and we'll get back to you as soon as we can.

Or write to us directly at cliptocook@kreftingllc.com.

Help us help you

A few details in your email go a long way toward a quick fix:

Tell us what you were trying to do and what happened instead. If a video wouldn't convert, include the link to the video so we can reproduce it.

Your iPhone or iPad model and iOS version help us track down device-specific issues faster.

If you're seeing an error message or something looks wrong, a screenshot is often the quickest way to show us.